adjustment to negate credit/write off from years ago

SUGGESTED

On another that was set to 'automatically' transfer overages to the escrow account, I need to adjust the date (the overage occurred on one date and the escrow was actually deposited on a different date) - the atty needs these to be changed. I can't seem to find out how.  Another matter needs a credit adjustment negated -- it was from years ago, and was incorrect when it was done. I can't remove it, but need to negate it, and need to do so without entering ficticious time or expense to do so.  any suggestions? thanks!!

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    SUGGESTED

    If the payment was already "billed" you can't change it unless you can undo the bill. Since it is old, that may be hard to do. There may be a way we can change the date behind the scenes but I don't know if that might cause other issues in the database. The other option is to duplicate the matter, export all time and expenses out of the existing matter and import into the new matter and then re-add the transactions and generate new bills. Then you could close the original matter to avoid having both in the system. Depending on the number of transactions and invoices this may be a lot of work and it is up to your firm to decide on the value. I would be happy to assist you if you want to go this route.