When there is a discrepancy between the A/R balance in the A/R List view and Billing Assistant, you 'usually' need to make a backup and rebuild the A/R balance. The A/R balance is usually the correct one, and the Billing Assistance is the one that is off. But your situation may vary.

Try running a A/R with Running Balance on that client or a Statement (showing applications) to try and see where it got off.

Sorry, no magic wand for this one. 

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
LawPay Partnered Consultant
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

So I did do an A/R with Running Balance. But now the client isn't even showing up. And I did not use any filters. 

Under Options, are you showing those paid in full?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
LawPay Partnered Consultant
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

Yes, I am. 

Hmm, then I'm not really sure what's up.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
LawPay Partnered Consultant
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

Thanks for your help!