Locating Unapplied Payments

SUGGESTED

Some payments were entered into the system without being applied to any invoice. How can I locate unapplied payments?

  • 0
    SUGGESTED

    The easiest way to find them is to run an aged AR report. If you see a negative and a positive on the same line then you know there is an unapplied payment. Then go into the AR transactions for that matter. Filter for payments, credits and write-offs. Then just start at the top or bottom and keep using the arrows to go through the list looking for a transaction that shows an amount unallocated on the screen. 

    You can then apply the payment and continue with that client or move to the next one. 

  • 0

    (Adding to Caren's response.)

    Another way to approach this is to print an A/R Transaction Listing (select Reports > A/R Transactions). Before printing the report, open Report Entry, set the Filter Groups to A/R, go to the bottom of the list and double click on A/R Includes Unapplied Amounts, set the filter to Yes and click OK. Now print the report. 

    I hope this helps.

  • 0 in reply to tomhinds

    Oooh, nice one . Look at YOU posting in the General Discussion!!!!