Hi  Stephanie Kosik , 

Thanks for reaching out. Did you ever find a solution to the connectivity issue during the eCenter downtime?

As of 9:32AM EDT, the eCenter functionality has been restored at Sage. If you're still experiencing difficulties, please reach out directly to [email protected] for further assistance or to report ongoing issues.

Warm Regards,
Erzsi

That is a situation that can occur when you have the program set to test eCenter when it opens. 

You can rename your preferences file, and doing so it will go back to default settings and not do that test allowing the program to open normally. 

Use Live Chat for immediate assistance in the future.