Yes, there is a limit.  You can find out what you limit is set to under Setup, General:

In older versions on the Other tab.

In newer versions on the Bills panel.

That setting is the maximum number of images PER CLIENT that the software will keep for reprint purposes.

You can increase the number, but it will only increase the capacity moving forward.  It will not go back and show the three images that are missing.

For that you need to look at restoring old backups that might have the image.

Hope this helps.  

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Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 19 years. Available for private consultations, including older/unsupported versions.

Thanks!

I see that we do have that option to change the number in our version.  That will help tremendously!

Now you could do a History bill if you want the steps Click Here