Sounds like you are all not looking at the same database.  Check the path to the database in the lower left corner of each of the machines.  They should all match.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Sounds like you are all not looking at the same database.  Check the path to the database in the lower left corner of each of the machines.  They should all match.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

That is what I was thinking as well, but I've been on their machines and ensured the correct db was open, but that didn't seem to help.  

Wonder if they are setup using MyLists for the client list. In that case, they might not see all clients when entering a slip. Right click on the client field and see if my list is checked. If it is, try clicking on all clients.

First, when you say you are sure everyone is in the same database, how do you know?  As Nancy said, if you open up the program on every machine, what is the database location in the lower left of the screen. They all have to be the same.

Also, where are you NOT seeing the same list?  When you go to enter slips or when looking at the CLient List itself?