Error 9219 and more issues

We have been having issues with Timeslips 2014 since we purchased it for our company. Love the program, just not the issues.

We purchased 3 licenses, have only been able to get two to work properly, and even then the two cannot be logged in at the same time.

I have linked the program through the server, and have the database saves to the server, but still cannot access it at the same time as the program advertises.

Now we are getting an error message back and forth between the two licenses that do work, Error 9219 Database 4 at the startup of the program, one day on one computer next on the other. Now the main computer that we access Timeslips with is completely locked out.But can go to the other computer that the license is working and the program runs just fine. I have read the few responses to this error and have tried looking for the Fulses files, and have found none.  Any assistance with any of our problems would be greatly appreciated.

Thanks,

Shaunna

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  • 0

    It sounds as if it was not installed properly from the very beginning.   Either, it was installed more than once with the main download, which would result in multiple timeslip.cfg files out there somewhere, or it was installed in such a way that the workstations are not pointing to the cfg file from the same perspective.   Would need more of an eyes on to troubleshoot that.

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  • 0

    It sounds as if it was not installed properly from the very beginning.   Either, it was installed more than once with the main download, which would result in multiple timeslip.cfg files out there somewhere, or it was installed in such a way that the workstations are not pointing to the cfg file from the same perspective.   Would need more of an eyes on to troubleshoot that.

Children