Sounds like you have a data corruption issue in your slip table.  It will need to be repaired.

Make a good backup.

Then run File | Data Verification with ONLY the Look for Errors option checked.

It may take a while, so just let it run.  After it finishes it will generate a report telling you if it found any trouble.

Any further steps depend on what errors are reported.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Sounds like you have a data corruption issue in your slip table.  It will need to be repaired.

Make a good backup.

Then run File | Data Verification with ONLY the Look for Errors option checked.

It may take a while, so just let it run.  After it finishes it will generate a report telling you if it found any trouble.

Any further steps depend on what errors are reported.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Thanks Nancy.  I ran the Data Verification and it reported zero errors.  Weird.

Hmm, that is weird.

Okay, if it says zero, try it again and check Rebuild Data Indices.  See if that fixes the problem.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

You could try going to setup - preferences - interface (or appearance) - restore all windows to default.

Thanks Caren and Nancy!

I actually had to do BOTH the reconstruction followed by the windows reset to get it to work again.

I really appreciate the help!

Same thing is happening in Timeslips 2016.  Everything is the same as above.  This time the reconstruction and reset are not working.

Any suggestions?

Thanks!

Does database verification show any errors? There is something we can try to rebuild the slip table using outside tools.