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Epyon-tech

multiple user access not working

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Recently we set up a new computer for a client and now that one perticular user can not access Sage Timeslips whenever anyone else is on. if either of the two other users in the office are on then she can not get on. But the other two users can get on just fine. I think it has something to do with her user. I made sure that I named her computer the same as the old one but I think its something more. Ideas would be appreciated these are lawyers and are getting upset about the product. 

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  • 0
    verified answer

    The path used to the timeslip.cfg file is different on the new computer than on the others. You can look at the path by going to help - about Timeslips. The install path must be the same.

    You can change it by going to start - all programs - Timeslips - station administrator - option - change install path.

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  • 0
    verified answer

    The path used to the timeslip.cfg file is different on the new computer than on the others. You can look at the path by going to help - about Timeslips. The install path must be the same.

    You can change it by going to start - all programs - Timeslips - station administrator - option - change install path.

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