Licenses not releasing properly

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We use a terminal server for up to 10 employees to use and access Timeslips.  Every 2-3 days I have to manually release licenses.  I have been told several times it is due to the users not logging off properly.  I am finding that on several occasions it does seem to be the sme 2 users.  I have also come to the conclusion that they may not be logging of so after the 1 hours idle timeout they are getting auto logged off the server which I feel is killing their Timeslips that I assume they left open.  In the past, 2013 version, we used a batch file to nightly release the licenses bu am being told you do not need this for 2014 but there is for sure a major issue.  I was hoping maybe someone else has seen this and has the batch file they can share for 2014 or if anyone has any other thoughts.  Thank you in advance for your time.

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  • 0 in reply to RogerS

    That is exactly what I was looking for!  Thank you!  Not sure how my searches came up empty but this is the one!  I understand that if they were closing the program properly this would not be an issue when it  forces the log off but no matter how much we tell them how to log off they just will not  do it....