CLOSED or INACTIVE Clients becoming ACTIVE again

Each time I go do a new round of billing each month there are VERY VERY old clients who have been generating back into the active list. Is this something I am doing? How do I correct this?

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    Depends on why they are showing up. First look at your options in generate bills to see if there's som you can check that would exclude them. Next if they have a balance and a payment showing then you have to generate a bill to match the Payment to the invoice.  Print and approve this and they should drop off

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  • 0

    Depends on why they are showing up. First look at your options in generate bills to see if there's som you can check that would exclude them. Next if they have a balance and a payment showing then you have to generate a bill to match the Payment to the invoice.  Print and approve this and they should drop off

Children