2014 Installation fails to launch

SOLVED

I've been trying to install for months my 2014 installation to a new computer (that doesn't have TS on it currently).  I bought it a long time ago.  I go to the website and download the software exe. I hit launch.  All that happens is that it installs Bing Maps 3d and then quits.  I've tried 20 times.


TS support is simply useless and unsympathetic.