• Error in changing client classifications

    I am unable to change classification for my clients. When I try to go from open to closed I get an error message that says "The field [Task] is empty. It requires data." I have tried different ways to change classification, from mass changes to individual…
  • HELP! Timeslips Errors

    FormerMember
    FormerMember
    I am trying to support a client running Timeslips 2006 (I know, I know), and he is received error messages when opening the program: "your database has an error in an index file. This is not dangerous to your data and can be easily corrected"...and so…
  • Slips Disappearing

    Our firm uses Sage Timeslips 2017 and our paralegals numbers are low. We realized that one of the paralegals slips seem to be disappearing. She will enter say 10 slips on Monday and on Tuesday only three of them will be there. We are unsure as to why…
  • Slow Database & Rates Randomly Calculating at Zero

    I was directed to this link when I was told that the system we purchased was having (and constantly has) issues that causes crashes or delays. This most recent issues makes me believe the system is flawed because it is randomly zeroing out some attorney…
  • Invoices in an Unknown Universal Limbo State

    FormerMember
    FormerMember
    We are finding bills for several clients in this state: The Bills show up in the 'reprint bills' screen with status of "Paid In Full" but with a balance due of some non-zero amount. The client shows balance due of 0. The Bills can be Reprinted The…