Sage X3 V7 to Product update 9 report not working

Question

Hi , 
 We updated from x3 V7 to Product v9 , but after the update the customised reports are appearing empty , can somebody advise what could be the issue here please ; 
 Thanks

Esfahani · Answer

Hello, 
 
 Typically when a report prints blank the first steps to is to run a Database trace to find out what is the query passed to database. 
 For example if you are using SQL, you can using profiler trace and determine the statement passed to database, and then run that statement directly in the database to determine if a result is shown and troubleshoot from there. 
 Keep in mind that the table structures might change between versions, so take a look at online help for the structure of the tables in your report. 
 Regards,

Sage X3

Sage X3 V7 to Product update 9 report not working

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