administration console (Syracuse) in sage x3 v7

Question

Hello 
 Products SAGE X 3 V7 
 by mistake a claimant has deleted the Admin of the Administrator role account ... 
 I have more options on the web administration console (Syracuse ) 
 do you have a way to repair this error 
 Thanks in advance for your help

Steffen Urban · Answer

In order to fix this, it will be necessary to re-assign the role in MongoDB.

1. Download and install Robomongo: http://robomongo.org/ 
2. After installing, launch Robomongo and when asked to for a connection click CREATE. 
3. Accept all defaults and just click SAVE 
4. Click Connect 
5. From the view menu click EXPLORER 
6. From the left Explorer view, expand “Syracuse” and then “Collections” 
7. Find the “Role” collection and double click on it. You should see a list of all roles in your system. 
8. Find and expand the ADMIN Role (in my case this is the very last role, but it may be different on your system) 
9. Copy or write down the id (when you copy, please make sure you do not copy any blank spaces) 
10. From your left Explorer window, find and double click the “Group” collection 
11. From the group list, find and expand the “Super Administrators” group. 
12. Expand the “role” section and right click on the value 
13. Select “Edit Document” 
14. Scroll down until you see the “Role” area 
15. Enter the complete key you found in step 9 
16. When ready save the settings. 
17. Try your admin user now. 
 
Hope this helps.

Sage X3

administration console (Syracuse) in sage x3 v7

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