Hi Lianabel Montanez ,

Sorry for the delay in responding. Regarding your question about Sage Accounting being hacked, I don't have any information indicating that's the case.

If you are unable to  access your Sage Business Cloud Accounting account using your email login to click the chat icon in the top right then please email [email protected], especially if you have multiple logins. Support is mainly available through chat and email. If you can't access chat, try this link.

Again, apologies for the wait, and thanks for your patience.

Warm Regards, 
Erzsi