Bonjour LJN ,

Thanks for reaching out. From what you've described, it seems like you're experiencing an issue with the system not generating the captcha, which is preventing your emails from being sent.

Regarding your question, there is no specific mention of a daily limit on the number of invoices that can be sent in the articles from our knowledge base. However, email providers themselves may have limitations or filters that could affect the sending of a large number of emails to prevent spam-like behavior.

As a first step, I recommend verifying your email settings in Sage Accounting. You can do this by going to Settings, selecting Business settings, and then Document Emails to ensure your email defaults and messages are correctly set up. Additionally, check if the email reply address is correct and if you have opted to receive a copy of the emails. For more detailed instructions, you can refer to our article on Setting Up Email Defaults.

If the problem persists, consider generating batch customer statements as an alternative method to convey multiple invoices, which might help circumvent the issue temporarily. More information on this process can be found in our guide on How to Print or Email a Batch of Customer Statements.

If you are still facing challenges after these steps, please let us know so we can further assist you. It may also be helpful to contact your email provider to check if there are any limits or rules that could be affecting the sending process.

If this helps, please mark it as verified :)

Warm Regards,
Erzsi