• AP Discounts

    Hi All We have already paid the vendor for an invoice. There was a quality issue with the product so they sent us a 10% discount invoice. How do I apply that to the AP account?
  • Moving an open invoice from one customer to another in A/R

    An order was invoiced under the wrong account number. Is there a way to transfer the open invoice and balance from one customer account to another?
  • how do I post cc fees

    How do I post cc fees and Credits on Credit card
  • vendor refund

    What is the best way to process a refund from a vendor?
  • Journal entry from Gusto Payroll is causing problems

    I just started payroll with Gusto and printed 4 paychecks; and had it sync (add a journal entry) to Sage. However, I received one journal entry for the paychecks and one journal entry for the taxes that Gusto debited to my bank account. The problem is…
  • Voided customer payment is still showing up in bank transaction list and affecting my bank balance

    When I changed a customers date on a receipt of payment for a sales invoice, it issued a refund or something. Somehow, in trying to figure out what happened, I voided the payment. It shows as voided in the bank transactions, but it's still adding to the…
  • Dashboard sales graph: Reversing a sale

    Thank you in advance for your help with this. We generated an invoice which was paid by credit card via our stripe integration with Sage Accounting. The sale was cancelled but no transaction was entered to reflect this (yet). The person giving…
  • How to complete partial paid invoices.

    My customer does not always pay the full amount. This is a known problem that we track to make sure it doesn’t get too expensive. For example the invoice may be $50, but they only pay $48. Sage locks the invoice for editing so it’s difficult to adjust…