Dear Sage City Member , 

We have identified an issue affecting some Sage 200 Evolution customers:

What has occurred?

We are investigating an issue with Sage 200 Evolution where Customers are not able to login after entering their username and password credentials, it appears that the login screen will no longer display once these details have been entered.

Interim Solution

Uninstall Sage 200 Evolution from the affected workstation or server

Then  Re-install Sage 200 Evolution would resolve the issue.

Please follow the  below knowledgebase article's for the steps of how to complete this process.

How to uninstall Sage 200 Evolution

How to install Sage 200 Evolution

While this process may seem simple to complete, we would encourage that you contact your linked Sage Business Partner to verify the installation process should you be unfamiliar with this or should you be aware of specific configurations that would require their assistance.

Current Status

Escalated to our Product Development Team for further investigation

Next Update

10/11/2020 10:00am