Hi Ally 

This is one of those kind of queries that preferably require a much more closer look and database  investigation.

Therefore, please formally log your query with Evolution Support so that one of my colleagues can investigate and provide you with a solution

Kind regards

Bennie

Hello Bennie,

Thanks for your response. I have already sent them email waiting for response.

case IR6191777

Regards

Hi Ally

Please let me know if you have not yet received any further assistance from us on this query.

Kind regards

Bennie 

Hi Bennie,

Sorry for late response.

Sage support team advised to Upgrade to Evolution version 9 or 10 which I found it tedious.

So the work around I created a new voucher tender type of the same but with a different name and put auto numbering to where it was supposed to continue from the last voucher number. This approach worked and vouchers were successfully being saved.

It took a while to respond due to this COVID-19 issue most of the people are not going to office so the person using the system to confirm was unavailable at that time.

Thank and regards

Stay safe

Ally

Wonderful, glad its resolved then!

Thanks for sharing the solution, Ally

Please stay safe and healthy 

Blessings

Bennie