Hi Emelda

Please confirm what happens when you run the General  Ledger Relink?

Please run it and then let me know if there is any kind of improvement.

Also, please open the Message Log Viewer and check if there are anything mentioned or fix on the specific GL Relink.

Kind Regards

Bennie 

There is nothing wrong with the GL relink.

The problem is on importing a cashbook batch.

Thanks Emelda

I noted the KBA you linked to this query include advise about deleting the Registry Key (among others_ and you already done so, correct?

If you applied all the advice in the KBA, please log a new query with Sage Evolution Support for my attention so that we can formally investigate and fix your query on an official incident.

Kind Regards

Bennie 

Thanks Emelda

I noted the KBA you linked to this query include advise about deleting the Registry Key (among others_ and you already done so, correct?

If you applied all the advice in the KBA, please log a new query with Sage Evolution Support for my attention so that we can formally investigate and fix your query on an official incident.

Kind Regards

Bennie 

Hie Bennie.

I already logged with Support (IR6331447) before I posted here. It is believed to be a bug and I am testing the hotfix available today. Will be sure to update on the progress here in case someone gets the same issue.

Many thanks,

EM.

Thanks for the update, Emelda

I really hope you can have it resolved very soon

Bennie 

Hi Emelda

Just to let you know I'm verifying this query now on Sage City as your query is fuhrer handled by the above mentioned incident.

I really hope it resolved very soon.

Kind Regards

Bennie