Sorry I failed to mention that this is happening on Version 7.10.0.86
Cannot upgrade the client right now as there are tons of customization to the database. 

Hi Hoosen

Have you deleted the complete agent's Registry Key folder, INCLUDE ALL SUB FOLDERS)  on the agent's local PC?

Hi Bennie, 

I have removed the Agent Registry found in ;

HKey Current User - Software - Softline - Evolution - Agents - The agent name. 

I completely removed this and logged into Evolution with that user and the issue still persisted. 

The weird thing is that if another user logs in using his PC, the same thing happens, however, if that same user imports using his own pc, it works fine .

It seems to be an issue with the PC. I have checked regional settings, all that is configured correctly.

I cannot seem to find what the issue may be. 

Thanks Hoosen

In that case, can you perhaps create a brand new Windows account (linked to the local PC's Administrator group) and test how it works?

Please advice on the outcome, even if working fine.

Also, please confirm the Operating System of that problematic PC. Also specify if Home or Professional edition.

Kind Regards

Bennie 

Thank you for the suggestion Bennie

I will test this tomorrow and let you know how this works out. I will also provide the Operating system. 

Thanks again for the assistance. 

Regards

Hoosen

Thanks Hoosen!