Hi
How do I remove the rights from some agents to customise the Inventory Grid. My client wants to setup the default grid screens per user and per machine and then disable the function for those users.
Hi
How do I remove the rights from some agents to customise the Inventory Grid. My client wants to setup the default grid screens per user and per machine and then disable the function for those users.
EVOLUTION AGENTS SETTINGS DOCUMENT.pdf
Hi Tammy
Find attached a detailed guide that discusses the basics on configuring agent user settings.
Please let me know if you need more assistance with this query
Kind Regards
Bennie
Thank for this, I know how to edit the rights, I am asking for the exact rights to remove so they cannot change the grid in Inventory. I have searched through all the rights and I cannot find it myself except for save grid
Kind Regards
Tammy
Thank for this, I know how to edit the rights, I am asking for the exact rights to remove so they cannot change the grid in Inventory. I have searched through all the rights and I cannot find it myself except for save grid
Kind Regards
Tammy
Hi Tammy
I looked again bit there is no way to prevent agents from customizing/changing their own Inventory grids. Therefore, there is no setting to hide / disable the Customize Grid Columns feature for specific agents.
I wish I can think of any kind of work around
But what I can propose here is to do the following:
Log a new query using the link below in which you propose the above product enhancement
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465
Kind Regards
Bennie
*Community Hub is the new name for Sage City