Hi Chisanga

The Evolution Age Analysis report makes use of the Ageing Period record that is linked to the specific customer you are viewing on the report. The Ageing period determines how the balances are distributed over the various ageing brackets on the report e.g. Current, 30 Days, 60 Days etc.

To setup Ageing periods, go to Customers (Accounts Receivable) | Maintenance | Aging Periods.

Kind Regards

Bennie 

Thankyou this exactly how we have set it up...however  I get challenges especuallybof the amount has prepayments...what does a negative balance on a an aged balance mean ...we have set aged interval to be date on invoice intervals at 30days 60 days etc

Example ablove .

I cannot make sense of the negative balances on the totals . My understanding is  if at any point the account has an age balance that is negative  eg at 120 and current we have negative it means there is no debt therefore and age before it should be 0 

Hi Chisanga

I'm not sure how to respond here with an easy, obvious answer. But at least I can advise a negative balance on an aged balance could mean something like a total credit note amount bigger than the total invoice amount for that same period.  

However, going forward, please rather log this query with Sage Evolution Support directly so that your query can be further investigated in a more formal setting.

Kind Regards

Bennie 

Thankyou how do i log the query is there an email adress 

Sure!

Simply open the following link:

https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465

Kind Regards

Bennie