Hi Ramadhan

Please confirm the following:

1. Exactly at what stage are you observing the above error? On what screen, when doing what?

2. Also, are all users on the network observing the same error on their own workstations?

3. Please send me a screenshot of the following screen on the Control Panel of one of the PCs where the above error is observed:

Kind Regards

Bennie 

Hi Ramadhan

Please confirm the following:

1. Exactly at what stage are you observing the above error? On what screen, when doing what?

2. Also, are all users on the network observing the same error on their own workstations?

3. Please send me a screenshot of the following screen on the Control Panel of one of the PCs where the above error is observed:

Kind Regards

Bennie 

Thanks but already fixed by overriding default settings to show 3 columns available

Thanks Ramadhan

Glad its resolved!

But please confirm:

1) What specific Default setting do you refer to?

2) Can you please send me a screenshot in this chat on how it looks now after the change?

I'd love to learn more on the solution and add it to our Sage Evolution KB

Blessings

Statement Reconciliation import default

Number of Header Records was empty fixed by putting 3

O, thanks Ramadhan!

I understand now