The above issue is resolved..

Hi Manesh

That is good news.

Can you please share with the Sage City community how you resolved it?

Kind regards

Bennie 

Hi Bennie,

It was a simple as one your support person suggested, uncheck that 'Use Server mode grid' check box in the Performance tab under explorer option.

But that didn't solved my Administration- Utilities issues, this window also taking too much time even for admin as well, tried with multiple pc/ multiple user and for multiple company as well, much appreciated if you can suggest something on this..

once again thanks for your support..

Hi Bennie,

It was a simple as one your support person suggested, uncheck that 'Use Server mode grid' check box in the Performance tab under explorer option.

But that didn't solved my Administration- Utilities issues, this window also taking too much time even for admin as well, tried with multiple pc/ multiple user and for multiple company as well, much appreciated if you can suggest something on this..

once again thanks for your support..

Hi Manesh

Thanks for the above advice!

You stated : "this window also taking too much time"

1. Are you saying that after about 1 minute or longer the Administration- Utilities screen at least eventually opens?

2. Are there any errors?

3. Was it working fine  before upgrading to Evolution version 11.0.3???

Hi Bennie,

Yes it was working fine and after upgrade this window is taking too long to load, there is no error..

exact loading time is..18-25 seconds in my system, which has high spec.

in the old version it was coming within 2 seconds ..but what I noticed that if the DB is small i mean less transaction then it is loading faster...

Hi Manesh

Please consider a comprehensive article that discusses how to improve speed issues in your Evolution company.

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=210519145335320&page=1&position=1&q=General%3A%20Ensuring%20Optimal%20Speed%20Performance-%20%26%20Efficiency%2C%20Preventing%20Slowness%20and%20Latency-Hanging%20in%20Company%20across%20Network

Carefully go through each point and make sure they are applied in the company.

You may be surprised about the end result!