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Johann van der Merwe

Evolution 200 closing partial Sales Orders.

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Hi,

We recently started using Evolution 200 and picked up a problem, where the system will automatically close an sales order even if partially invoiced.
I know the system closes the sales order if everything is invoiced on that order, but it is doing it even if not everything is invoiced.

Any idea why this might be happening, any advice will be appreciated.

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  • +1
    verified answer

    Hi Johann

    Can you please illustrate your query by using a typical scenario?

    In other words, provide a few steps on how you capture a sales order with at least 3 transaction lines, how it gets placed, confirmed, and what you then observe at the end.

    Also, include screenshots in your illustration.

    I will then try to recreate it in my own demo company and work on a solution/answer for you.

    Kind Regards

    Bennie 

Reply
  • +1
    verified answer

    Hi Johann

    Can you please illustrate your query by using a typical scenario?

    In other words, provide a few steps on how you capture a sales order with at least 3 transaction lines, how it gets placed, confirmed, and what you then observe at the end.

    Also, include screenshots in your illustration.

    I will then try to recreate it in my own demo company and work on a solution/answer for you.

    Kind Regards

    Bennie 

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