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DerrickvanNiekerk

Quantity on Sales Order shows items are on order, but there are no open orders at all

SOLVED
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Hi there, hope you are well. 

Is this a situation where the relink tool will resolve this issue perhaps? 

We have some items codes where it shows there a number of this item on sales orders, but there are no open sales orders with the item on outstanding?

thanks

derrick

Parents
  • +1
    verified answer

    Hi Derrick

    Yes, I believe the Order Relink followed by the Inventory Relink may just resolve this matter.

    Of course, please ensure all other users are logged out and back up the company first before running the 2 relinks. 

    Please keep us updated on this chat of the outcome.

    Kind Regards

    Bennie 

Reply
  • +1
    verified answer

    Hi Derrick

    Yes, I believe the Order Relink followed by the Inventory Relink may just resolve this matter.

    Of course, please ensure all other users are logged out and back up the company first before running the 2 relinks. 

    Please keep us updated on this chat of the outcome.

    Kind Regards

    Bennie 

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