Hi Dickson

1. RESTART PC

Have you already restarted your PC? If not, please do so and let me know.

2. NETWORK LIMITATIONS

This error message may be caused by one or more missing or corrupted Sage Intelligence  system files.

Else, it may be blocked by your local network Doman policies and/or antivirus/Firewall blocking access to the system files (e.g. *.DLL files especially) 

Can you please discuss with your local IT technician to check if the above mentioned blocking possibility is relevant or not, and then to add the required permissions on Sage Intelligence's system files?

3. RE-INSTALLATION 

IF YOU'RE CONVINCED THERE IS NO DOMAIN, ANTI-VIRUS OR WINDOWS FIEWALL LIMITATIONS ON SAGE INTELLIGENCE, DO THE FOLLOWING:

1. Uninstall Sage Evolution and all instances of Sage Intelligence (BIC) on the local PC. 

2. Restart the PC. 

3. Re-install both Evolution and BIC in one session. 

4. Rerun the BIC report and test if all is OK.

Please advice on the outcome.

Kind Regards

Bennie