Hi Eugene

Open this link for a comprehensive article that addresses your and other relevant reporting errors.

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=211207121015787&page=1&position=1&q=211207121015787

Work systematically through it and ensure all advice here is adhered to.

Please let me know if you then still require any further assistance. 

Kind Regards

Bennie 

Hey hey Eugene Beene 

Were you able to follow the instructions provided in our Knowledge base article? 

Please confirm if the guide was useful by clicking on Verify answer.

Sharon