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General Discussion web self service notifications

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web self service notifications

Posted By Don Chichie over 4 years ago

I have setup the;

(1) Workflow Approver Management, Aprover Group - Leave_Finance - Approvers (Entity 4) Role (mandatory)

(2) Setup the Process Definition, Leave_Finance Content (Process), Step Definition Approver Group(Leave_Finance)

(3) Linked the Process Definition, LEAVE_FINANCE, Hierarchy (Accounts_Dep.), Linked to Employees (1,2,3,4)

The Approver cannot see the notification in his web self service anytime an employee process a leave request on ESS. What am I missing?

0 ChadLadds over 4 years ago

That’s a good question, but I think this discussion is starting to get beyond the scope of the Sage City forums.

There are many factors that could play a role in this scenario and while other Sage City members may still offer input, I would like to invite you to work with our Sage Support Team or consider getting in touch with your local Business Partner for personalized assistance and troubleshooting of your exact scenario.
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0 Don Chichie over 4 years ago in reply to ChadLadds

any pointers will help, as we in the middle of training user to use the web self service
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0 ChadLadds over 4 years ago in reply to Don Chichie

You are welcome to contact our support desk to assist as mentioned this discussion is starting to get beyond the scope of the Sage City forums.
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0 Don Chichie over 4 years ago in reply to ChadLadds

sent a mail to support waiting for their response, thanks
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