Hi Support, We also need this report urgently please. This was logged with support months ago and support told us that there is nothing that they can do. Please post the new layout on Sage City.

Hi Support,

We also have a few clients requiring and updated report. 

Please be advised Version 1.10 and V1.11 has been tested and still pulling through some incorrect info. We would appreciate if you can provide any feedback with regards to this.

On another note is there a type of spec file for this MEIBC BIM Report, indicating where People 300 picks up all the fields populating on the report? Like your Africa reports spec files.

Kind Regards
Neil

Hi Nadine,

I’m very sorry you had this experience. It’s always important for us to ensure that our customers are assisted, and issues resolved as promptly as possible.

I apologize again for the frustration you and your Customer have experienced.

Kind regards

NB

Good day Neil.

Kindly please specify which incorrect information is pulling through? Regarding the Spec file kindly be advised that we unfortunately do not have.

Kind regards

NB

Thank you for the response NB. Which platform can Sage Business Partners and customers expect communication for changes in the MEIBC BIM report template in future?

Good Day Neil,

There are many factors that could play a role in this scenario, more information is needed. Due to the complexity of the query and the limitations with thoroughly investigating the query on this platform, I would like to offer you to log a detailed webform on the link below;
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465

Kindly include detailed analysis with supporting proof on what is incorrect on the report.

Regards

NB

Good day Samantha

I would like to invite you to work with our Sage Support Team

https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465 So they would send it to you.

This report request is sent on request. Apologies for your last encounter.

Kind Regards

NB

Good day Nadine

Hi NB

I'm sorry but I don't think this is a suitable solution. As can be seen from the comments above Business Partners have logged tickets with support and still did not receive a proper answer or the correct layout. Please can this issue be escalated?