Same on our side, awaiting feedback from Sage?

I have the same issue, really looking for a work around as this doesn't help with reconciling.

Yes, also logged a web ticket. No response.

True hey

Hi hi Motlalethabo

We are sincerely sorry that our support team has not provided you with feedback.

Please share with us your reference HD number so that we can follow up on this.

Sharon

Good day Motlalethabo

Thanks for contacting us about this issue. We have received your web ticket and will respond with recommendations shortly.

Thank you

Hi 

I seem to have the same issue with a client on version 22.4.3.0 will a support call need to be logged with Sage to reconcile this? Or is there a solution to this?

Good day, 

 We also experiencing the same issue with the definition list report.  "The Definition list Report 'Print Total' option now prints per employee and not per 'Definition Display'.

Printed report on version 22.3.3.0 and the report is 46, with the same options on version 22.4.3.0 report is 1243 pages long."

Did SAGE manage to assist the member yet?

Good day

I have been provided with an import template for both the Definition List Report as well as the Definition by Calc Report (which is only useful if you/your client makes use of the latter). 

Thanks for the reply we do use the Definition list report and Calc Report. Should I call support to supply me the template?

Good day Carly

Yes the member was assisted.

Kindly please log a webform and a Layout and steps on how to import it will be sent to you.

Please click on the link below to log the webform:

app.smartsheet.com/.../4c5023eeaff24b05839f55753b05c465

I think it would be best that you log the support call in order to obtain the templates.

Much appreciated will do