Hello NB Trevor Munsamy 

Thank you for choosing our community as a resource to find an answer.

I'm here to assist you, but first, I need to understand the root cause of the issue you're facing based on your company settings

To begin the investigation process, please click on the link provided below

Submit your case online here.

MAZG

Hi MAZG Thanks for responding. I have subsequently been assisted by our business partner and the issue is resolved. Thanks Trevor