IIS may fail to start after installing Sage 300 2021

Products


Sage 300 2021

Country

Africa
Asia
Australia
Latin America
North America

IIS may fail to start with the following error after installing 2021:

Cannot start service W3SVC on computer

Your Windows OS is not current on Windows updates.

More details below:

When install Sage300, the IIS config file will add Sage 300 web site settings from Sage300 web.config. If windows OS version not support new SameSite, it doesn’t update IIS config file correctly as Sage300 web.config has:

<authentication>

<forms cookieSameSite="None" />

</authentication>

For windows 10, OS build must be OS 1803, Build 17134.1184 And after See: https://support.microsoft.com/en-ca/help/4530717/windows-10-update-kb4530717

For windows Server:

Microsoft require the windows update to support new SameSite cookie policies by default for release 80 of Google Chrome

Windows Server updates:

RECOMMENDATIONS

Product

KB Article

Release Date

Windows Server 2019

KB 4534273

January 14, 2020

Windows Server 2016

KB 4534271

January 14, 2020

Windows Server 2012 R2

KB 4534309

January 14, 2020

These updates already applied to

Windows 10, version 1809, all editions, Windows Server version 1809, Windows Server 2019, all editions

Category


Configuration
Documentation


ID:106643 Last Modified Date:9-10-2020