Sage 300 Retail Invalid Unicode Character Error

Hello,

I hope someone can help, have been struggling to find the cause of the attached error. I receive an error stating Sage has encountered an invalid unicode character when trying to connect to remotesync. This only happens when Stock information is selected, and once the error comes up, the process status states "completed with errors".  I can access the address from the machine.

I would really appreciate any help on this error, or any suggestion on where to look. Thanks in advance.