NAVIGATION DISAPPEARED

Dear all,

I trust you are well, I have continuous issue with sage300. My NAVIGATION PANNEL keeps on disappearing. I have realized that the navigation panel is not attached with the sage page and if the navigation is not appearing then you can't use sage 300. somehow i clicked DOC to re-arrange my navigation and the NAVIGATION just disappeared like that. My last encounter, i logged a ticket to sage support and they told me that they can see my navigation from they're end but only i could not see as it disappeared from my user accounts. They ended up creating new user names for a temporary solution.

If there is any way i can make the NAVIGATION appear with the combination of words in keyboard that could be helpful.