All Sage50 users are reminded that if your regional settings are not properly configured, you may receive an error message that reads: "The decimal/thousand separators for number and currency formats are not the same."

We have a detailed knowledge base article as well as a YouTube video to help you resolve this error message.

If you encounter this error message, keep the following solutions in mind:

Knowledge base article: The decimal/thousand separators for numbers and currency formats are not the same click here for the Youtube video

Sharon- Country Community Lead