• How can I get support without calling the help desk?

    Good Day community, Did you know that we have other options besides telephonic support? You can send an email to [email protected] You can chat to a support consultant from within your Sage 50cloud Pastel Accounting program click here to learn…
  • Top 10 trending topics - October 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • Troubleshooting assistance and step by step guides for known errors

    Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
  • Top 10 trending topics - July 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • Sage 50cloud Pastel Accounting Newsflash - July 2021

    Good Morning Community, Every month we share important news, links and solutions with you. Refer to the link below to view the July 2021 newsflash release last week. Sage 50cloud Pastel Accounting Newsflash - July 2021.pdf Kind Regards Sage…
  • Top 10 demand drivers - May 2021

    Good Day Community, We have updated our top 10 infographic to provide you with step by step Knowledgebase articles and videos to solve the top 10 demand drives and FQA. Click Here to view these solutions. Kind Regards Sage 50cloud Pastel…
  • Newsflash September 2020

    Good morning community. Please see the newsflash we sent out last week Wednesday: Sage 50cloud Pastel Accounting Newsflash - September 2020.pdf Kind Regards Sage 50cloud Pastel Accounting Support
  • Sage Connected Services Maintenance

    Please note that Connected Services will be unavailable on 12 June 2020 from 21:00 to 00:00 due to scheduled maintenance. The following features use Sage Connected Services Sage online tools (e-commerce) Customer zone Sage Mobility Netcash…
  • Digital Channels and how to use them

    There are several digital channels available for use to assist you to get the most out of your Sage Pastel Accounting software. Sage City - This is a community forum site where you can ask questions and share experiences with other users, business…
  • Sage 50c Pastel Accounting - Newsflash - May

    Every month we send out a Newsflash to ensure that you our clients are kept up to date with all the latest news and solutions in Sage 50c Support. Click the link below to download and access the May 2020 Newsflash. Sage 50c Pastel Accounting Newsflash…
  • How to setup and use scheduled invoicing video

    Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video
  • Additional self-help services

    Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share some available…