Good Morning Michael,

Thank you for your question.

Do you tick the option ensure files readable?

Kind Regards,

Joanne

Hi Joanne

Thanks for getting back to me.

Is this a global setting in Pastel or are you referring to something that is document specific?

Regards

Michael

Hi Michael,

Thanks for the reply.

When you click to make the backup there is are options there.

Under Verify method.

No checking and ensure files readable.

There is also a tick box to backup images.

Which of these options are selected?

Thanks

Joanne

Hi Michael,

Thanks for the reply.

When you click to make the backup there is are options there.

Under Verify method.

No checking and ensure files readable.

There is also a tick box to backup images.

Which of these options are selected?

Thanks

Joanne

Hi Joanne

Our selected options are No Checking and Backup Images

Regards

Hi Michael,

Please uncheck the backup images option and let me know if this has made a difference also what path do you select when making the backup?

Kind Regards

Joanne

Hi Joanne

That has solved the problem, thank you very much. The default backup directory is located on local drive C:

An additional backup is also made to a USB drive.

Regards

Michael

Fantastic I am so glad to hear all is resolved.

Have a wonderful day further.