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FormerMember

No minimize button on the processing windows after new 19.1.2 update.

SOLVED
Posted By FormerMember

Has anyone else noticed that you cannot minimize the processing screens anymore. This is a HUGE hindrance as, personally, I may need to have a few processing screens open at the same time to check between the transactions. Having to close, open a screen and then close and re-open the other is a waste of time.

Secondly with the new update from 18 to 19, trying to have a view screen and a processing screen open at the same time is almost impossible. Again, there may be a requirement when on needs these open, and possibly multiples of this.

Is there a way to correct this from my side?

As small as these may seem, it makes working on Sage 50 quite irritating. I work on the online version as well and the ability to have multiple tabs open is a convenience when trying to reconcile and check transactions.

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  • +1
    verified answer

    Good Afternoon,

    Thank you for your question. I apologise for the frustration however this functionality has been removed due to the fact that it was causing errors with the program. I.E all details were removed from the delivery address on customer invoices and the message to input a supplier invoice would not go away..

    This caused untold frustrations for many of our customers who would often need to force close the software or spend hours recapturing the customer details.

    Our Dev team is investigating the cause behind the multiple screens issue but until they have a solution it was decided to remove the function as it was causing more harm than having this functionality.

    Kind Regards

    Joanne

  • 0 in reply to Joanne Barnard

    Hi Jo, 

    Hope you are doing well.

    The minimise button is now becoming an issue with a lot of upgrades to 19.3.4. So many people are becoming frustrated with it missing. Has there been any news on getting it back?

    Bev

Reply Children
  • 0 in reply to @Pasteltrainer

    Good Afternoon Bev,

    Due to the issues this caused I am sure you can understand that caused major frustration as well. At this point in time there is no further news on getting it back. Until we can ensure the issues mentioned will not occur we cannot add back the functionality. Users will need to complete processing before they start looking up details on the masterfiles etc.

    Kind Regards

    Joanne

*Community Hub is the new name for Sage City