First off forgive me for not having all the Pastel terminology correct as I am a bit of a "noob" regarding the application, so most of my explanations will be rough. Please correct me if there is a mistake regarding my understanding of Pastel
i have a client that is having an interesting issue with Tax Invoices, as far as I understand the way the Pastel processes Invoices, they can processed in batches, ie sent to a temporary database then get merged with the other permanent databases after being updated / printed. According to the client, their invoices are not supposed to be batched as all invoices are printed / updated immediately. They have noticed however that since moving onto 50c 19.2.2 and Pervasive 13 Client / Server, some invoices get "stuck" as an open batch and can only be "updated" when editing and then reprinting the open invoice.
Has anyone experienced this, what can I do to rectify this issue ?
Thanking for your time.