Error when selecting general ledger account

Question

I am constantly getting this error when I am processing a cash book or an invoice. When I try to choose/pick a general ledger account that error pops up. Can someone assit how I can resolve the error. I have even restored a working backup but the error is still coming up. What could be the cause of this

Mapule · Accepted Answer

Good day adepsa, 
 Thank you for the feedback and my apologies for the delayed response. 
 The components utility is available on V17 and older versions. To resolve the runtime error 429 on V19, rename the Pastel19 folder to Pastel19.old and run a repair on Pastel by going to the Control Panel | Programs and Features. Select Sage Pastel Partner V19 and click on Repair. 
 Note: You will need to move your company folders from Pastel19.old to Pastel19 after the repair. You might also need to go through the Registration Assistant to re-register Pastel. 
 If the error persists, I suggest that you call in for further assistance. The contact details for Technical Support are: +27 11-304-3000 or Share Call Number: 08611-COVER (26837) 
 Regards,

Sage 50cloud Pastel

Error when selecting general ledger account

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