Good day Rencia,

Ensure that there are no special characters in your description fields (e.g. ‘ “ , . : ;) as these may cause a conflict when creating and populating your cashbook batch.

If you type in the account numbers instead of using the drop down menu listing account number, you need to be extra cautious as if you have spaces before, between or after the account number this will cause issues with the batch creation. To be safe rather use the drop down menu function to allocate the accounts to ensure that there are indeed no issues with the allocated account number.

Double check that all your tax type columns are complete and have the correct tax type selected to ensure that the batch is created with the correct vat values.

Be sure not to alter any of the values in the importing batch as you may leave a space in the number and not to mention that your bank recon may not balance at a later stage.

Please verify or reply and let us know if the solution provided helped in resolving your query.

Regards,

HI My payment batch has updated to the bank manager but NOT my receipts.

I have checked for commas in the description, my vat codes are correct and the periods are correct. 

Please HELP! 

Regards 

Miranda