Dear Jacqui-019

It is usually advisable to complete the take on balance process before you proceed with capturing new transactions. That being said You can do take on balances only for debtors. Please refer to the section on customer journals on this article:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200124060250480&page=1&position=2&q=take%20on%20balances

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Dear Jacqui-019

If the balances are from the Previous year, then you can then process the journals into last year:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200206132854682&page=1&position=2&q=last%20year%20processing

Please verify or reply and let us know if the advice / suggestion provided was helpful.

To verify an answer simply go to your post and click “More” > “Verify Answer” 

Kind Regards.