Good day Lynton

If you have tried everything listed on this knowledgebase article but still getting the same issue, then the support team may need to investigate for you: https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200206152059334&page=1&position=2&q=runtime%20error%209

Please verify or reply and let us know if the advice / suggestion provided was helpful.

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Kind Regards.