Bank Feeds ABSA Bank

Question

Hello. I would like to find out if there is a issue with ABSA bank feeds? I have 2 different companies, and 3 different ABSA accounts that get to the stage of logging in, and the waiting circle just turns. Only ABSA. I have over written the parameter files, and tried to set them up again, and it has the same circle. Any help?

Mapule · Accepted Answer

Hi Pastel Trainer, 
 Please check the following and test to see if you can now setup Bank Feeds for ABSA: 
 
 Check for pending Windows updates and install them until there are no updates available 
 Disable the User Account Control setting. Please refer to this link for steps to guide you in doing so: How Do I Disable the User Account Control 
 The Antivirus program must be disabled when setting up Bank Feeds 
 We do not recommend the Esset Antivirus as it blocks Yodlee from communicating with the bank/s 
 Be on the latest build. The version for Sage 50c under Control Panel | Programs and Features must be 2.0.111 
 Cut the Accydlink.dat file from the company folder/s and paste it on the desktop 
 Setup the Bank Feeds again 
 
 Pervasive 13 is not recommended when you are in a multi-user environment, as Bank Feeds will not work 
 Regards,

Mapule · Answer

Hi Pastel Trainer, 
 
 Please note that ABSA and Standard Bank Bank Feeds are currently down. Our service provider is currently investigating the issue, but we do not have an estimated time of when it will be fixed. 
 In the meantime, please download the statements and import them into the Bank Manager. I have included steps to guide in the link below: 
 How Do I Import Bank Statements in Bank Manager 
 Please verify or reply and let us know if the solution provided helped in resolving your query. To verify an answer simply go to your post and click &ldquo;More&rdquo; > &ldquo;Verify Answer&rdquo;. 
 Regards,

Sage 50cloud Pastel

Bank Feeds ABSA Bank

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