Hi there,
So when using the intelligence reports in Pastel to extract the Management Pack IFRS i get the following error when the report runs.
I get the same error using Pastel 17/18/19 using different computers.
Hi there,
So when using the intelligence reports in Pastel to extract the Management Pack IFRS i get the following error when the report runs.
I get the same error using Pastel 17/18/19 using different computers.
Good day
Please can you log this with Sage support so that an investigation can be conducted to assist you resolve this
Good day
Please can you log this with Sage support so that an investigation can be conducted to assist you resolve this
Hi,
I already did and they came back with the following fix which works:
Add the Common Files Folder to the Trusted Sites
Open a blank Excel file
Click on File > Options > Trust Center > Trust Center Settings > Trusted Locations > Add new location > Browse to 'C:\Program Files (x86)\Common Files'
Click on OK
Click on 'Subfolders of this location are also trusted'
Click on OK
Verify if the Report Designer Add-In (Custom Task Pane Helper) and the BI Generator Add-In are enabled through the Excel > Options > Add-Ins menu
*Community Hub is the new name for Sage City