Missing reports in Sage 50C Pastel 19.3.4

I have upgraded my Pastel 18 to Pastel 19.  Installed my Sage Intelligence again but now all my own reports are missing.  Are they saved somewhere ? How do I find the reports that was written in Pastel 18 ??

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  • 0 in reply to Lolo

    Hi Lolo

    Thanks for you answer, but  it seems as if I lost my old reports with the new installation.

    I upgraded my Pastel version 18 to version 19.  And then I reinstalled the Sage Intelligence but my old reports(with the folder)  are not available in Pastel 18 or Pastel 19.

    Where are they stored ?

    Or are they deleted when I reinstalled the SI ?

    Please advise

  • 0 in reply to QueenKZ

    Good day,

    Please note that the upgrade does not override version 18 reports. Please try copying the alchemex.svd file from C:\Pastel18\Custom\Registration to C:\Pastel19\Custom\Registration. Once that is done, go to the v19 program and run the reports.

    Kind Regards,