Reports grayed out


I have sage pastel partner. am trying to run reports with the intelligence reporting but when i click on run reports, all options are grayed out. this is the same when i select Lauch, the report manager is also greyed out

What should i do

  • 0

    Hi Bravo,

    It could be that you don't have the Sage Intelligence Reporting module.

    Go to Help | About and check if Sage Intelligence Reporting shows under Modules.

    If it doesn't, it means you don't have the module. If it does, download and install it from the link below.

    Download Manager

    Navigate to the Modules and Additional Downloads tab.

    If the suggested answer helped in resolving your query, please click on the ellipsis (...) and click on verify Answer.